Last updated: 8 May 2023

AskThat Privacy Policy

AskThat LTD ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application AskThat ("the App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App after the date such revised Privacy Policy is posted.

1. Collection of Information

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use and includes:

  • a. Personal Data We may collect personally identifiable information, such as your name, email address, and phone number when you register for an account or otherwise voluntarily provide such information.
  • b. Usage Data We may collect non-personally identifiable information about how you use the App, such as the pages you view, the time spent on each page, and other relevant statistics.
  • c. Device Data We may collect non-personally identifiable information about the device you use to access the App, including your device's unique device ID, operating system, hardware model, and other diagnostic data.

2. Use of Information

We may use the information we collect from you for various purposes, including to:

  • Personalize your experience and tailor the App's content and features;
  • Improve the App's functionality and performance;
  • Send periodic emails or push notifications related to your account, App updates, or other relevant information;
  • Monitor and analyze usage trends to improve user experience;
  • Detect, prevent, and address technical issues; and
  • Comply with legal obligations and enforce our rights.

3. Disclosure of Information

We may share your information with third parties in the following situations:

  • With your consent or at your direction;
  • With service providers who perform services on our behalf;
  • In response to legal processes or as required by law;
  • To protect our rights, property, or safety, and the rights, property, or safety of others; and
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. GDPR Compliance (for users in the European Economic Area)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed about the personal data we hold about you and want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • a. The right to access, update, or delete the personal data we have on you;
  • b. The right of rectification – you have the right to have your personal data corrected if it is inaccurate or incomplete;
  • c. The right to object – you have the right to object to our processing of your personal data;
  • d. The right of restriction – you have the right to request that we restrict the processing of your personal data;
  • e. The right to data portability – you have the right to request that we transfer your personal data to another organization, or directly to you, under certain conditions;
  • f. The right to withdraw consent – if we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

Please note that we may ask you to verify your identity before responding to such requests.

You also have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or the place where the alleged infringement of data protection laws occurred.

5. Security of Information

We have implemented reasonable security measures to protect the confidentiality, integrity, and availability of the information we collect. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AskThat LTD

86-90 Paul Street

London

United Kingdom

EC2A 4NE


contact@askthat.co